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Online orders can be sent by Standard $15.00 or Express $25.00 postage per order to all Australian states unless Pickup in-store is selected (available NT only.)

Please note - Bulk orders placed on behalf of businesses are not eligible for our Standard or Express flat rate shipping. If you place an order in excess of what a personal shopper would reasonably purchase, we will contact you to provide you with the option of cancelling your order or getting a quotation for an alternative freight arrangement.

We use Australia Post Parcel Service except for Local Katherine orders where a local carrier may be more suitable

Australia Post does not provide a next day service outside of state Capital Cities. Your order will be shipped from our retail shop, which is in Katherine, NT.

Most Express orders take 3-7 workdays for delivery unless your address is in a remote area without daily mail delivery.

You will be provided with Tracking information once your order has been processed.

Orders can be collected from our Katherine shop or sent by a local freight service on your account. Contact us when you place your order to arrange.

We offer 30 days from when you receive your order to contact us with a return/refund request.

If you are unhappy with your order, we will accept return of merchandise ONLY IF IN SALEABLE CONDITION, unwashed, unworn, with all labels and original packaging. 

Please contact us to arrange an exchange or refund before sending your order back. Phone 08 89723161 or email info@topsaddlery.com.au

Please click here for our full returns policy