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Online orders are charged a Flat Rate $15 postage per order to all Australian states unless Pickup in-store is selected.

We use Australia Post Express Parcel Service except for Local Katherine orders where a local carrier may be more suitable

Australia Post does not provide a next day service outside of state Capital Cities. Your order will be shipped from our retail shop, which is in Katherine, NT.

Most orders take 3-7 workdays for delivery unless your address is in a remote area without daily mail delivery.

You will be provided with Tracking information once your order has been processed.

Orders can be collected from our Katherine shop or sent by a local freight service on your account. Contact us when you place your order to arrange.

We have extended our return period to 365 days (not including footwear).

If you are unhappy with your order, we will accept return of merchandise ONLY IF IN SALEABLE CONDITION, unwashed, unworn, with all labels and original packaging. Unfortunately requests to return footwear must be received within 30 days of you receiving them.

Please contact us to arrange an exchange or refund before sending your order back. Phone 08 89723161 or email info@topsaddlery.com.au

Please click here for our full returns policy